— privacy policy —

[Updated: Monday, July 3, 2023; 20:26]

At Chapter V, we are committed to protecting the privacy and security of our clients' personal information and identities. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our clients.

I. Information Collection

We may collect the following types of personal information when you engage with the studio:

  • Contact Information: including your name, address, phone number, and email address.
  • Client Preferences: including your photography preferences and requirements.
  • Digital Tracking: including traffic data, IP address, what pages you access and when, and other information about how you use this website.

II. Use of Information

We use the information we collect for the following purposes:

  • Providing Services: To fulfill your requests and deliver exceptional service to you.
  • Communication: To communicate with you regarding your sessions, updates, promotions, or any other information related to our services.
  • Internal Operations: For internal purposes such as record-keeping, accounting, data analysis, and improving our services.
  • Legal Obligations: We may use and disclose your personal information as required by applicable laws, regulations, or legal processes.

III. Use of Images

  • Delivery: We deliver your images in a password protected digital gallery that may be visible on our portfolio page. You have the right to request the gallery to be hidden.
  • Marketing: We may use your images to create and send promotional materials, newsletters, or other communications about our studio and services. You have the right to opt-out at anytime.
  • Artistic Endeavors: We may use your images in artistic pursuits such as publishing books, making prints, museum acquisitions, etc.

IV. Information Sharing

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may engage third-party contractors or service providers to assist us in operating our studio and completing services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
  • Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, property, or safety, or to investigate potential violations of our policies.

V. Data Security

We have implemented appropriate technical and organizational measures to safeguard the personal information we collect. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee the absolute security of your data.

VI. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

VII. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you and receive a copy of it.
  • Correction: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
  • Erasure: You have the right to request the erasure of your personal information.
  • Objection: You have the right to object to the use of your personal information for marketing purposes.
  • Withdrawal of Consent: You have the right to withdraw your consent to the use of your personal information at any time.

To exercise your rights or if you have any questions or concerns regarding our privacy practices, please contact us using the contact information provided at the end of this Privacy Policy.

VIII. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. Please review this Privacy Policy periodically for any changes.

IX. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at: Chapter V, Attn: Quyn Duong, hello@quynduong.com.